Returns & Exchanges

At Emile Henry, we want you to be completely satisfied with your high-quality ceramic cookware and bakeware. If you are not happy with your purchase, you may return unused items in their original packaging within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Carefully pack your unused items in their original boxes with all protective inserts to prevent breakage during transit.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing